Which Service Provider Should You Go With For Your 800 Number?

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If you are a small business owner, there are many benefits to having an 800 number. Beyond providing a quick and toll-free method for your clients or customers to call you, it can also help your business come off more professional. Additionally, a toll free line also encourages customers to contact you, ultimately building customer satisfaction as well as trust in the relationship. You will need to go to a service provider for your 800 number, hopefully from the most reputable and responsible provider possible. If that’s your current goal, then continue reading for some tips to make your life easier.

1. Ring Central

Based out of California, Ring Central is one of the best service providers for 800 numbers.

Some of the features the company provides include inbound call management, provision of a toll-free number for voice and fax, while also providing mobile phone integration. For 800 numbers, the company offers a variety of plans to suit a variety of budgets:

· Monthly Pro plan of 300 minutes at $9.99

· Monthly Pro plus plan of 1000 minutes at $19.99

· Monthly Pro power plan of 2000 minutes at $24.99

Although it’s tempting to go for the power plan as it’s the best bang for your buck, you should only purchase the plan that best fits your budget. With any provider of course, Ring Central will have its strengths and weaknesses:

Pros

· You’re able to test the service through a free trial

· You can keep your current number at no additional cost

· Free email delivery

· Flexible answering guidelines

Cons

· There’s a $30 activation fee

· They don’t convert your voicemail to texts

2. Grasshopper

Grasshopper is another reputable service provider of 800 numbers. Offering services that allow you to keep your existing number, and also toll number options, the company also allows call forwarding on mobile phones. For toll free 800 numbers, the company offers four completely different packages:

· One time charge of $12 per month, with an additional 6 cents per minute of calling time.

· A $24 a month fixed charge for 500 minutes as well as two toll-free numbers

· $49 a month will get you 2,000 minutes

· $199 a month will get you 10,000 minutes

Although the plans offered by Grasshopper seem more expensive relative to those offered by Ring Central, what they offer differs slightly. Let’s take a look at some of the pros and cons of choosing Grasshopper:

Pros

· Free Activation

· They have a 30 day money back guarantee

· They’ll transcribe voicemail messages

· You’re able to send business texts from the toll-free number

Cons

· You pay a premium for their services

3. eVoice

Offering companies the option of four flexible plans for toll-free numbers, eVoice is one of the best service providers of 800 numbers for small businesses. Also offering call routing and conference call services, the four plans are listed below:

· $12.99 monthly plan for 300 minutes

· $29.99 monthly plan for 1000 minutes

· $49.99 monthly plan for 2000 minutes

· $79.99 monthly plan for 4000 minutes

Pros

· You’re able to test the service through a free trial

· Offers voice transcriptions

· 24/7 customer service

Cons

· Does not offer larger plans up to 1000 minutes

· Not ideal for larger businesses

The three options presented above offer some of the best rates and services for small business looking for an 800 number. However, it’s important to stay true to what you need, so don’t count any other great services out if they better cater to your needs.